Purecare only charges tax for online orders when we are required to do so by law. Several states and municipalities have passed legislation to charge taxes. These taxes are specific to your shipping address and are imposed by your state and local governments.

At this time, we are not able to cancel your order once the order has been placed. If you no longer want the items you purchased, you can initiate a return once your items have shipped for up to 30 days from the date of your order. If you choose to receive a refund within 30 days of your original order, Purecare will provide you with a return shipping label and a refund to your original form of payment, minus the cost of the return shipping. If you choose to receive store credit in lieu of a refund, Purecare will cover the return shipping for the products you are returning.

We want you to have the best information possible. If we know when the item will be back in stock, the expected in-stock date will be provided on the product page. If an item is marked as "sold out" without a date listed, we do not have an expected in-stock date.

We currently accept all major credit and debit cards as well as Afterpay.

At this time, we are not able to modify the contents of your order once the order has been placed. If you no longer want the items you purchased, please feel free to initiate a return once your items have shipped, and up to 30 days from the date of your order. If you choose to receive store credit in lieu of a refund, Purecare will cover the return shipping for the products you are returning. If your products are unopened, in brand-new condition, and the return is initiated within 30 days, you are eligible for a refund. Purecare will provide you a return shipping label and provide a refund to your original form of payment minus the cost of the return shipping.

We've made checking the status of your order easy and convenient. If you have a Purecare account, please log in to view your order status. If you do not have a Purecare account, feel free to reach out to our customer service team with your order number for more information.

Our customer service team is happy to help. Please contact cs@purecare.com or call (800) 758-8563.

All Purecare products have a limited warranty from product defects. Please consult the original product packaging, the product page on our Purecare website, or Purecare Customer Service at 800-758-8563 for more details.

Please contact us through our website, email us at cs@purecare.com, or call us at 800-758-8563 to discuss product defects or damages. Defects, damages, and mis-ships are processed at no cost to the customer.

At Purecare, we want to be sure that you love the products that you’ve chosen. That’s why we provide a simple return policy.

All products, unless marked “final sale, no returns” are eligible for refunds or store credits within 30 days of receiving the product. All refunds or store credits will be issued once we receive the product back to our warehouse and it is inspected to ensure that all returned items are accurate and in the condition described.

If you have chosen a refund, you will be charged a $15 return shipping fee per item, and the remainder of your purchase will be refunded to you within 5 to 7 business days after we receive the product back to our warehouse and it is inspected to ensure that all returned items are accurate and in the condition described.

If you choose store credit, Purecare will waive the $15 shipping fee, and you will receive your store credit in the form of a gift card within 5 to 7 business days after we receive the product back to our warehouse and it is inspected to ensure that all returned items are accurate and in the condition described. Limit one comfort return per order.

If you received a product that was damaged or defective, or if you received the wrong product, Purecare’s Customer Support Team will make it right. Please email us at cs@purecare.com for assistance.

In order to do an exchange, please return your item based on the return policy outlined and use your store credit to place a new order.

If you have chosen a refund, you will be charged a $15 return shipping fee per item, and the remainder of your purchase will be refunded to you within 5 to 7 business days after we receive the product back to our warehouse and it is inspected to ensure that all returned items are accurate and in the condition described.

If you have chosen a store credit, we will waive the $15 shipping fee and you will receive your store credit in the form of a gift card within 5 to 7 business days after we receive the product back to our warehouse and it is inspected to ensure that all returned items are accurate and in the condition described. Limit one comfort return per order.

Used items that are returned or exchanged are donated.

If you have chosen a refund, you will be charged a $15 return shipping fee per item. Purecare will not charge shipping on any returns for defects, damages, and mis-shipped goods.

Products purchased through a retailer must be returned to the retailer. Products purchased through Purecare.com must be returned to Purecare. Returns can be initiated on the returns page of this website.

Products that are washed can be returned for store credit within 30 days of purchase. There will not be a re-stocking fee; however, Purecare will deduct the cost of the return shipping from the store credit before it is issued.

Products purchased from Purecare.com must be returned through Purecare.com.

No, there is no restocking fee for returns.

Purecare will provide your choice of store credit or a full refund and will cover return shipping back to us if an item is faulty, damaged, or incorrectly delivered.

Purecare ships all orders within 48 business hours. Shipping times depend on the speed chosen at checkout.

Purecare offers free standard shipping to the continental United States. You may choose to expedite your shipping for a fee.

At this time, we do not ship outside the United States.

We only ship within the continental United States at this time.

Unfortunately, shipping addresses cannot be changed after the order is placed. Please ensure that your shipping address is correct while placing your order.

We currently use UPS, USPS, and FedEx for all shipments and returns.

Currently, we do not ship to P.O. Boxes.

By creating an account at the time of checkout, you are able to check the status of your order. In addition, you will receive email confirmations when orders are placed and when your order is shipped.

At this time we are unable to communicate delivery instructions to a carrier beyond the address.

We occasionally offer seasonal sales and exclusive deals through our email list. Sign up & subscribe to receive these offers and more.

To save big on everyday orders from Purecare.com, take advantage of our Mix, Match, & Save deal to save up to 40% off your favorite bedding layers. You can also shop our Sale Page for everyday discounts.

All of our sheets fit mattresses up to 18 inches deep.

Several of our products include patented Precision-Fit® details. This provides even coverage and helps your bedding stay put on your bed without sliding off throughout the night.

Our Precision-Fit® details on most fitted sheets and select 5-sided mattress protectors include sewn-in elastic corners that provide a snug, steady corner fit for all mattress depths. There is also a durable, extra-wide 1” elastic band on the bottom that helps to keep your bedding in place under the mattress.

Additionally, our flat sheets come with an extra 4” of width for more coverage and our pillowcases are made with an enveloping design that keeps your pillow secure inside. 

Please note that our Microfiber and Hotel Sheet Sets do not include Precision-Fit® details.

Yes, our products are designed to fit all mattress types, including adjustable bases.

Yes, we do! Select sheets and mattress protectors come in various split-head sizes. Explore our current selection of Split-Head Sheets and Mattress Protectors.

Yes! In college, sleep is more important than ever, so it’s a great time to invest in better bedding. Most dorm beds are a little longer than the average Twin-sized bed, so our Twin XL sheets provide the perfect fit. Learn more about bedding sizes and explore our current selection of Twin XL Sheets and Mattress Protectors.

If you use a pillow protector, you should plan to replace your pillows every three years. Pillows that are used without protection from moisture, allergens, and other irritants that build up in your sleep environment over time should be replaced every year. Learn more about when to replace your bedding here.

We get this question a lot and are happy to help. While many people shop for pillows based on their sleep position, we have a different methodology. With over 20 years of experience designing pillows for optimal comfort and support, we suggest that you shop for your pillow based on your mattress.

Love your mattress? Excellent. Your body is already responding positively to the level of support it provides. Try complimenting it with a pillow made of the same materials, like fiber (pillowtop) or memory foam.

If you don't love your mattress, a new pillow might be able to help. We suggest trying one of our hybrid SoftCell® Pillows. Both adjustable and reversible, our patented SoftCell® design offers customizable comfort and numerous support options all in one pillow. Learn more about our innovative SoftCell® Pillow here.

Another piece to consider when shopping for a new pillow is your sleep temperature. Explore our selection of Cooling Pillows for relief from sleep heat.

A duvet is a versatile top layer that provides warmth and personality to your bedroom. It includes both a cover and an insert that you can swap out throughout the changing seasons for warmth and style. Duvet inserts are typically more insulating, providing more warmth than other layers.

A quilt includes three layers—a top piece of fabric, a fill, and a bottom piece of fabric—that are sewn together using a variety of quilting techniques. Quilts have been used for centuries due to their unique insulating properties and their artistic designs that were used to tell stories. 

Unlike duvets and quilts, coverlets are made using a just single piece of fabric that includes a French sewing technique called matelassé for added texture. Coverlets are typically much more breathable than quilts and duvets but still provide additional warmth. 

When it comes to choosing the right layer for you, it all comes down to personal preferences and coverage needs. All three layers are versatile in their ability to be used either as a cover by itself or as a top layer for added warmth. You can also swap out layers depending on the season for a cooler or warmer sleep space. 

Learn more about quilts, coverlets, and duvets and which one is best for you here.

We recommend laundering bedding products before you sleep on them.

Washing your bedding is essential to maintaining a clean and hygienic sleep environment. See the "care" tab on each product page for individual product wash instructions, as well as tips and tricks to help make laundry day a breeze. More information on how to care for your product can also be found on your product's care label and packaging.

Many of our premium Purecare-branded products are treated with antimicrobial silver product protection (AgCL) which helps keep your bedding fresher longer by inhibiting bacteria, mold, and mildew that cause deterioration, stains, and odors on this product. Rest assured that our silver treatment is OEKO-TEX® certified, lasts for over 50 washes, and never affects the softness or comfort of our fabrics.

We also have some select products that are treated with HeIQ Mint, a plant-based mint oil treatment that lasts up to 50 washes and is designed to absorb and neutralize odors to help keep bedding fresh.

Yes. All of our products are OEKO-TEX® STANDARD 100 certified, one of the world's best-known labels for textiles tested for harmful substances. It stands for customer confidence and high product safety. Find out more at https://www.oeko-tex.com/en/our-standards/standard-100-by-oeko-tex.

STANDARD 100 by OEKO-TEX® (21.HUS.54899 I HOHENSTEIN HTTI) www.oeko-tex.com/standard100

Along with being STANDARD 100 by OEKO-TEX® certified, our premium Purecare products are recognized for excellence in quality, construction, and wellness. 

Our OmniGuard Advance fabric is Vartest certified, meaning it has passed the highest barrier performance test established by the Centers for Disease Control and is certified to block viruses 32 nanometers in diameter. Covid-19 is approximately 125 nanometers in diameter.

In addition, our entire collection of premium sheets and protectors have earned the exclusive seal of the Women’s Choice Award. This recognition is a vote of confidence from our customers, who not only love our products but highly recommend them to their family and friends. 

Select products also carry other various certifications including Fairtrade, Better Cotton Initiative (BCI), Responsible Down Standard (RDS), and more. Learn more about these certifications here.

In order to provide a wide range of expertly made bedding, our products are manufactured in the United States, China, Portugal, and India.

Dr. Andrew Weil is a Harvard graduate and world-renowned leader in the field of integrative medicine. He has made medical history, published multiple New York Times bestsellers, and founded True Foods Kitchen. Dr. Weil’s views of integrative healing with a focus on the importance of quality sleep and his deep passion and knowledge for natural fibers created the perfect foundation for a collaboration with Purecare.

Learn more about Dr. Weil and our collaboration here.

We believe Dr. Weil’s background and knowledge of integrative wellness and holistic sleep practices and his passion for sustainable, natural products can help pave the pathway to nourishing sleep that better serves our global community.

Learn more about our collaboration here.

Dr. Weil was very interested in adding kapok fibers, also known as silky cotton, into a pillow on his line. The Dr. Weil Perfect Kapok Pillow is one of his favorites.

He also loves the Relaxed Hemp Sheets as they are sustainably sourced and extremely comfortable. View our collection of Dr. Weil’s favorites here.

Most of our Purecare bedding is more focused on responsive, technical textiles that help promote specific benefits, such as recovery and cooling, while the Dr. Weil line is made using more natural fibers and fabrications. Additionally, the Dr. Weil designs are inspired by nature while the Purecare brand is more contemporary. We also expanded to Portugal and sought out additional certifications for the Dr. Weil line.

A handful of products in the Dr. Weil line have been responsibly dyed with EarthColors®. This means that the dyes used to create the beautiful, earth-drenched look on the fabrics are created by upcycling natural waste from non-edible byproducts such as the leaves and shells of plants like almonds, beets, and bitter oranges. Learn more about the EarthColors® process here.

Please Note: Due to the nature of EarthColors® dyes, slight color variations between sets are likely. Minor fading or color spots are signs of handcraftsmanship and do not affect the natural comfort, beauty, or usability of our products.

Many Dr. Weil products come with a Fairtrade certification. This means that the cotton used to make these products meets rigorous environmental and economic standards and is harvested under fairer and safer working conditions. Fairtrade also helps provide cotton producers and their communities a more sustainable future by offering fair wages, education and community development, and environmental protection.

Learn more about Fairtrade and our other certifications here.

All of our products come with a limited warranty from manufacturer’s defects, but the warranty length varies from product to product. You can find the warranties for all Dr. Weil and Purecare products under the Details tab on the product page on our website or on the product’s packaging.

Our return policy information for all products can be found here. If you have any questions about warranties or returns, you can contact our customer service team at cs@purecare.com or 800-758-8563.